Delete your account

Send a deletion request

Email us from the address associated with your Tour account. Include your name and the account email you want deleted.

You can also write directly to parmar.amulya@gmail.com with the subject "Tour account deletion".

If you no longer have access to your account email, contact us and we will help verify ownership. Please do not send passwords or sign-in codes.

What happens next

Our support team will verify that you own the account before processing your request. We will confirm the deletion scope and timing by email, and notify you when it is complete.

Your request covers your account, profile and contact information, and associated personal data, including recordings, transcripts, notes, uploaded media and chat content.

If any information must be retained for legal, security or fraud-prevention reasons, we will explain which information, why it is retained and the applicable retention period. We will also explain how your request applies to content shared with a property or organization.

From the app

You can also open Tour, go to Settings and select Delete account. For help with associated data or a previous deletion request, use the email above.